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Nurse-led telephone triage system reduces hospitalizations, helps patients manage symptoms at home 

Expert
Dr. Lorenzo Calvetti, San Bortolo Hospital in Vincenza, Italy
Conference
ASCO 2020
A nurse-led telephone triage (NTT) system in Italy helped patients with cancer manage their symptoms at home and reduced hospitalizations and costs of care, according to a new study presented during the ASCO20 Virtual Scientific Program [1]. The NTT system was created at the San Bortolo Hospital in Vincenza, Italy, to manage both treatment-related toxicities and cancer-related symptoms in adult patients receiving cancer treatment. The lead investigator of the observational study, Lorenzo Calvetti, MD, said proper management of chronic diseases is crucial to curb the rapidly increasing costs of health care and to improve patient quality of life. “The integration of triage pathway protocols and early palliative care help prevent unnecessary emergency room visits and hospitalizations,” Dr. Calvetti said. The trial design involved the training of oncology nurses for a period of 4 weeks. This included formal lessons for 8 hours, telephone t...


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